At Apollo Shop, our relationship with you doesn’t end at the checkout. We believe in providing complete after-sales support to ensure your satisfaction and confidence in every purchase.
Whether it’s returns, exchanges, or product care, we’re here to make your shopping experience smooth and worry-free.
Returns & Refunds
- You can return your purchase within 7 days of receiving it.
- Returns must be unused, undamaged, and in original packaging with tags.
- Customers are responsible for courier charges to send returns.
- Refunds can be processed as Money Back (minus delivery charges) or Store Credit / Exchange Voucher.
- Processing time: 3–4 working days after we receive your product.
Exchanges
- Exchange items within 7 days for a different size or product.
- Items must be returned in original packaging with tags.
- Courier charges apply for sending and receiving exchanged items.
- Processing time: 3–4 working days after receiving your parcel.
Jewellery Care & Support
- For artificial jewellery, handle with care to maintain shine and durability.
- Avoid exposure to water, perfumes, and harsh chemicals.
- Contact our customer support if you face any issues with product quality, and we’ll assist promptly.
Our Commitment
At Apollo Shop, your happiness is our priority. Our after-sales services are designed to ensure that every purchase leaves you satisfied, confident, and eager to shop again.
Need Help? Contact us anytime — we’re always here to support you.
